General Conditions for the Purchase of Books

Object

These general terms and conditions have as object regulate the relationship between Forcontu S.L. and you (in later customer) relating to all transactions made on the Web site www.forcontu.com, domain which is holder Forcontu S.L., company legally incorporated, with CIF/VAT number B-76012707.

Acceptance

The acquisition of products should be through the activation of the buttons to proceed with the payment for the product or service to hire, located on the website of Forcontu S.L., and expresses the full acceptance of each and every one of the General conditions of recruitment and conditions of each product, as shown on the Web site of Forcontu S.L. www.forcontu.com, prior to the acquisition of the products, without that may be applicable updates likely to occur in the clauses of the general terms and conditions subsequent.

From the moment of acceptance, the user acquires the status of customer's Forcontu S.L. described in these general terms and conditions. Any product offered later by Forcontu S.L. You must be a new engagement.

Prices, form of payment, delivery and withdrawal

Prices

Prices for each product are indicated on the website at the date of the order excluding all the VAT (value added tax). Bids will be properly marked and identified as such, indicating conveniently the previous price and the offer price.

Forcontu S.L. reserves the right to make, at any time and without prior notice, the modifications it deems appropriate, and may update daily products and services according to the market.

Forcontu S.L. informs its clients that the final price of the books that should be exported for delivery, may take a final variation the selling price to the public due to the exchange differences that could arise between the time of the fixing of the reference price and the time of the purchase.

Shipping costs are always indicated on the order and run at the customer's expense, unless otherwise noted. Shipments made outside Spain, Forcontu S.L. It will not assume the costs and taxes peculiar to each country.

Shipping charges appearing on the Web site to your order are indicative and are calculated based on a statistical average weight per book (1 kg). Forcontu S.L. reserves the right to alter the shipping costs when the weight of the requested books vary in plus/minus 10% with regard to the mentioned medium weight. In case of a variation in price, Forcontu S.L. communicate via email to customer the variation and the customer may choose to cancel your order without that is can assign you no extra cost.

Form of payment

All purchases can be paid by the indicated media, as well as through the various means that in each case might indicate the customer:

  • Credit or debit card (Visa/MasterCard/Aurora/Maestro), which does not require registration in the Paypal platform
  • Our Bank virtual POS.
  • Transfer through the platform of Paypal if you are registered at Paypal.
  • By bank transfer from your bank or usual box:
    • From Spain: IBAN: ES31-0182-6970-3102-0157-2081 (BBVA)
    • From outside Spain (international transfer): IBAN: ES31-0182-6970-3102-0157-2081 and BIC/SWIFT: BBVAESMM

In certain cases and to prevent potential fraud, Forcontu S.L. reserves the possibility of requesting a client a specific payment method where not irrefutably proving the identity of the buyer.

The total purchase price payable a maximum five days after the date of purchase, where the reception of the amount must be checked prior to shipping the product.

Proven once the receipt of the corresponding amount will be issued invoice to the customer.

Delivery

Printed books

The customer can select the shipping between the possible method for your shipping zone. You must take into account deadlines, the quality of the service, the point of delivery and the cost will be different for each form of transport.

Forcontu S.L. send orders to their customers through different urgent transport of prestigious national and international companies. The date of delivery at the customer's location depends on the availability of the chosen product and shipping zone. Before confirming your order you will be informed on the timing of transport. However, both may vary depending on the specific circumstances of each order. In particular, transport deadlines can be altered by unusual carrier incidents and difficulties in the delivery of the goods.

EBooks with DRM

Some ebooks can be protected from writing, distribution and printing by the DRM protection system. These ebooks are protected and sent to the customer by the distributor of ebooks that is contracted at the time of purchase.

The delivery of ebooks will be held by means of a link to the email address provided by the customer at the order made. In case of wrong email, the customer must be a new order and its corresponding payment.

The links of ebooks will be sent once proven payment and during working hours of Forcontu. In the case of ordering on weekend or holiday will be processed the next business day.

You will not accept the refund of the ebooks if done already sending the links for download.

If the client does not receive the order within the period indicated please contact Forcontu S.L. via email info@forcontu.com

Forcontu is not responsible for the failure of reading or downloading of ebooks distributed outsourced Distributor. In any case Forcontu mediate everything necessary so that the customer can receive the purchased ebook.

BOOKS AND DOCUMENTS IN PDF FORMAT

Documents in PDF format, once paid individually or included in other services, may be downloaded from the downloads section, menu management, the user registered on the web-enabled.

The downloaded PDF will be generated licensed individual and personalized for the user who completed the download.

The PDF download users (individuals) can make it only registered on the website and obtain the appropriate permissions after you make the payment.

In the event that a user does not include actual details, name and identity, the license is not valid and the downloaded document will be free from the Forcontu authorization for use, so it should be deleted.

In no case shall be allowed a license to a company or public or private organization. The user of the website must be a natural person. Where to download some PDF whose user is not an individual license will be directly canceled, becoming part of a judicial list of licenses of potential claims for illicit use.

You will not accept return of the amount paid for the PDF if already done download.

Forcontu is not responsible for the failures of reading or downloading the PDF if the customer does not have the tools necessary for its correct reading.

Withdrawal - returns

Forcontu S.L. It guarantees the customer the possibility to cancel his order of physical, at any time and without any cost books provided that the cancellation is communicated until the order has been placed at the disposal of the carrier for shipment. Otherwise, you must wait to receive the order to process your return.

Customer shall have a period of seven working days from receipt of the order of physical articles to resolve the contract and carry out the return of the purchased product. The customer shall notify Forcontu S.L. within the time stipulated and by any means accepted in law, their desire to exercise the right of termination of the agreement. The returned order must be delivered together with the delivery note and if any invoice issued by Forcontu S.L., running the client with return costs. In these cases, Forcontu S.L. It will return the money of the purchase through a credit to the credit card, by bank transfer to the account indicated by the client or by subscription in your personal account.

The customer may return any item purchased from Forcontu S.L. provided that products have not been downloaded in digital format, open or used and retain your precinct or original packaging. In these cases, Forcontu S.L., will return the purchase money through a credit on the credit card, by bank transfer to the account indicated by the client or by subscription in your personal account.

If a product other than the one requested by the client was delivered by mistake of Forcontu S.L., will be the right product without any additional charge to the customer.

If a product has reached the customer broken, damaged or in bad condition, the customer must notify via email. Forcontu S.L. perform the appropriate action to replace the article without additional charge to the customer.

Forcontu S.L. He makes every effort within its means to provide the information contained in the Web site in a truthful manner and without typographical errors. In the case that, at some point, there is an error of this kind, alien at all times to the will of Forcontu S.L., it would immediately proceed to correct. There is a typo in one of the prices and any client he had taken a decision to purchase based on that error, Forcontu S.L. It will tell you the error and the client shall have the right to cancel your purchase without any cost for its part.

The contents of the Web site may, at times, show provisional information about some products. In the event that the information provided not customer applicable to the characteristics of the product, you will have right to cancel your purchase without any cost for its part.

For any incident related to the return of items from our shop you can contact via the contact form via the website or email info@forcontu.com.

The service requirements

For the purchase of products and/or services, is required to fill in the order form with personal data and payment details.

Once received an order, Forcontu S.L. immediately send a confirmation of the purchase to the email address indicated in the purchase order.

Availability of products

The selection of products offered on www.forcontu.com is valid while the products are visible on the Web, with the limits of stock available. If the merchandise is in stock, the shipping will be from the verification of payment by the customer. If on the other hand do not have stock, will be a request to the supplier, estimating approximately within 10 days. These should add deadlines that transport operators work with may have.

In some products, you can report the upcoming release or sale. This indicates that the product has not yet gone on sale, and you are waiting for confirmation of dates.

These time limits are computed on weekdays - Monday to Friday - since Forcontu S.L. does expeditions on holidays, Saturdays or Sundays. The delivery times indicated are approximate. In the event that there is any rupture of stock or punctual unavailability of an article, Forcontu S.L. It will contact the customer to notify immediately and give a new deadline or, if not possible to serve such product, proceed to its cancellation. In any case, a delay in delivery with respect to the required deadline does not entitle customer to demand compensation.

Responsibility of Forcontu S.L.

Store availability depends directly from the State of telecommunication systems used for publication, and in particular the network of Internet, so Forcontu S.L. don't you be responsible for interruptions, delays, errors, and other inconveniences that have their origin in causes beyond their control or its software suppliers, which will also include the problems derived from the software of connection, computer system, modem, electricity or telecommunications networks.

The products presented on the website are in accordance with Spanish legislation. The responsibility of Forcontu SL not can be invoked in the case of products do not conform to the legislation of the countries that have failed to be sent based on the customer's order. Thus, it corresponds to customers outside of Spain verify the possibility of importing or using the products requested.

Customer responsibilities

The client undertakes to make lawful use of services, without contravening the legislation, nor injure the rights and interests of third parties.

The customer guarantees the veracity and accuracy of the data provided to fill recruitment forms, avoiding the causation of damages to Forcontu S.L. the incorrectness of the same product.

Also, undertakes to enable the delivery of the requested order providing a delivery address where it can be delivered the order requested within hours of delivery of goods (from Monday to Friday from 10:00 to 14:00 and from 16:00 to 18:00

Breach of any of these conditions may result in withdrawal or cancellation of services by Forcontu S.L. without prior notice to the client and without this giving right to any compensation.

Personal and commercial communications

In accordance with the provisions of the organic law 15/1999 of 13 December, of protection of Personal character data, customer is informed that the personal data that you provide as a result of the purchase of a product, will be included in a file owned by Forcontu S.L., in order to perform a correct management of the commercial relationshipas well as to inform you of new features, products or services both written and electronic media.

Customer may at any time revoke consent given for the sending of commercial electronic communications by sending an email to the address info@forcontu.com.

Customer may exercise their rights of access, rectification, cancellation and/or opposition by writing to Forcontu S.L. sita in Carrera de San Jerónimo 16, 3º Izq. - 28014 Madrid, Spain, to the Att. the Management Department of Forcontu s.l., or by sending an email to lopd@forcontu.com.

Industrial and intellectual property

The rights of intellectual and industrial property on the works, trademarks, logos, and any other object of protection, on the website of Forcontu S.L. they belong exclusively to Forcontu S.L. unless herein otherwise different ownership. The reproduction, distribution, marketing or transformation not authorized such works, trademarks, logos, etc. It constitutes an infringement of the rights of intellectual and industrial property of Forcontu S.L. or of the holder thereof, and may give rise to the exercise of many judicial or extrajudicial actions could correspond to them in the exercise of their rights.

The contents of printed books and in PDF format, both in its entirety as they can partially not be reproduced, stored, or transmitted in any form or by any means whether electronic, mechanical, photocopying, recording, or otherwise, without the prior express and written authorization by Forcontu S.L. Includes, in particular, its mere reproduction and/or making available as summaries, reviews or press summaries, purposes for which you will also be necessary to have the authorization of Forcontu S.L. Its violation is punishable by applicable laws.

Also, the information which the customer can be accessed through the Web site, may be protected by industrial, intellectual property or other rights. Forcontu S.L. It is not responsible under any circumstances or under any concept of infringements of such rights that you can commit as a user.

Jurisdiction and applicable law

The law applicable to the present contract shall be Spanish law.

For any divergence arising from this agreement both parties expressly submit to the courts and tribunals of the community of Madrid renouncing their own jurisdiction if this is another.

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